[ FAQ ]
Questions, answered.
The things people usually ask before working with us. Anything else — WhatsApp us and you'll get a straight answer.
General
What does Kings Creation Digital Solution actually do?
We brand, design and develop — logos and brand identity, business and e-commerce websites, management systems (POS, property, hostel), plus laptops, accessories and digital services. One team from first sketch to shipped product.
What kinds of businesses do you work with?
SMEs and startups, shops and supermarkets, restaurants, schools and hostels, landlords and agents, construction firms, tour operators, NGOs and professional firms — across Kenya and beyond.
Do you only work with clients in Nairobi?
No — we work remotely with clients countrywide and beyond. Everything runs over WhatsApp, email and calls, and printed items can be delivered by courier.
Pricing & Payment
How much does a website cost?
Portfolio and personal sites start from KES 20,000, business websites from KES 25,000, e-commerce stores from KES 30,000, and real estate or custom systems from KES 40,000. Every project gets a fixed quote after a short brief.
How much does logo and brand design cost?
Logo design starts from KES 3,500, business cards from KES 1,500, posters and flyers from KES 750, brand identity packages from KES 7,000 and company profiles from KES 6,500.
How do I order and pay?
Message us on WhatsApp with what you need — we scope it, send a fixed quote, and start on deposit. Payment is via M-Pesa or bank transfer, with the balance on delivery.
Do I own the design and code when it's done?
Yes — on final payment you receive full usage rights plus the editable source files, vector artwork and project files.
How We Work
How does a project start?
A WhatsApp conversation. You tell us what you're trying to achieve — we ask questions, map the smartest route (existing platform, custom build or design package), then send a fixed quote and timeline.
How long does a project take?
Design pieces take a few days; most websites ship within one to two weeks. Larger systems are built in stages so you see working software early.
We already have a system or website — can you improve it?
Yes — we audit what you have first. If it can be improved, upgraded or rebranded we do that rather than starting over. If rebuilding is genuinely smarter, we'll explain why.
I don't fully know what I need yet — can we still talk?
That's normal and welcome. Describe the problem — slow sales, manual records, an invisible business — and we'll suggest the right solution, even if that ends up being something simple.
Support & Trust
Can you host and maintain my website?
Yes — we handle domains, hosting, SSL, email setup and ongoing maintenance plans so your site stays online, secure and current.
What if I need changes after delivery?
Every project includes a support window for fixes, and maintenance plans cover ongoing updates, new pages and improvements as your business grows.
Is my business data safe with you?
Yes. Your customer and business data is never shared or reused — systems we build come with access control, and we sign confidentiality terms on request.